shipping & returns
Cancellations, Refunds & Deposits for Booking Appointments
Domestic shipping
Standard Priority Mail Shippping
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Fast delivery time: 1-3 Business Days
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Includes USPS Tracking
Express Priority Mail Shipping
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Fastest delivery times: overnight to 2 days
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Overnight scheduled delivery by 10:30 am, and Sunday and holiday delivery available
Processing Time - Time of up to 1-3 business days to process order BEFORE ITEMS ARE SHIPPED. Business days do not include Saturdays, Sundays, or US Holidays.
return & exchange policy
We DO NOT offer exchanges or refunds on any Hair, Eyelashes, or any Cosmetics items. Please be sure to choose correct Hair lengths and textures before purchasing. For help choosing Hair please CONTACT US.
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Cancellations, Refunds & Deposits for Booking Appointments
After the appointment is cancelled there is a NON-REFUNDABLE DEPOSIT amount that is deducted from your booking fee.
Refunds can take up to 3-5 business days to reach your credit card/bank account, depending on the financial institution.
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Eyes Only & Hair Styling : $15 Non refundable deposit.Remaining balance is due immediately when you arrive to the appointment. WE DO NOT ACCEPT CASH
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Natural,Glam, Glitter, Zoom 1on1, Beginner Makeup Lesson : $20 Non refundable deposit. Remaining balance is due immediately when you arrive to the appointment. WE DO NOT ACCEPT CASH.
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Advanced Makeup Lesson:$50 Non Refundable deposit will be deducted and the remaining balance of $150 will be refunded back to you.
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Bridal Party & Bride Full Face Makeup:Cancellation and Refund information is listed in your Bridal Contract that you received upon booking.